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p{color:var(--text-muted);margin:0;font-size:13px;line-height:1.5}.login-form{flex-direction:column;gap:14px;display:flex}.input-with-icon{position:relative}.input-with-icon>svg:first-child{color:var(--text-muted);pointer-events:none;position:absolute;top:50%;left:12px;transform:translateY(-50%)}.input-with-icon .input{padding-left:38px}.input-icon-btn{color:var(--text-muted);border-radius:6px;padding:8px;position:absolute;top:50%;right:6px;transform:translateY(-50%)}.input-icon-btn:hover{background:var(--bg-2);color:var(--text)}.login-error{background:var(--danger-soft);color:var(--danger-ink);border-radius:8px;padding:8px 12px;font-size:13px;font-weight:500}.login-remember{color:var(--text-muted);align-items:center;gap:8px;font-size:13px;display:flex}.login-hint{background:var(--bg-2);color:var(--text-muted);border-radius:8px;align-items:center;gap:8px;margin-top:20px;padding:10px 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.1s;display:flex}.tickets-table-row:last-child{border-bottom:none}.ticket-subj{text-overflow:ellipsis;white-space:nowrap;align-items:center;gap:8px;font-weight:500;display:flex;overflow:hidden}.sla-tick{background:var(--danger);border-radius:99px;flex-shrink:0;width:4px;height:16px}.tickets-table-foot{background:var(--bg-2);border-top:1px solid var(--border);color:var(--text-muted);padding:12px 18px;font-size:12px}.detail-panel-backdrop{z-index:100;background:#0f172a66;justify-content:flex-end;display:flex;position:fixed;inset:0}[data-theme=dark] .detail-panel-backdrop{background:#0009}.detail-panel{background:var(--surface);border-left:1px solid var(--border);flex-direction:column;width:min(900px,95vw);height:100vh;animation:.25s slideIn;display:flex}@keyframes slideIn{0%{opacity:0;transform:translate(40px)}to{opacity:1;transform:translate(0)}}.detail-head{border-bottom:1px solid var(--border);align-items:flex-start;gap:12px;padding:20px 24px;display:flex}.detail-head 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var(--border);box-shadow:var(--shadow-lg);flex-direction:column;gap:20px;padding:20px 16px;display:flex;position:absolute;top:60px;left:0;right:0}.mobile-menu-label{letter-spacing:.08em;text-transform:uppercase;color:var(--text-muted);margin-bottom:10px;font-size:11px;font-weight:700}.mobile-region-tabs{gap:8px;display:flex}.mobile-region-btn{background:var(--bg);border:1px solid var(--border);color:var(--text);cursor:pointer;border-radius:10px;flex:1;justify-content:center;align-items:center;gap:8px;padding:10px 16px;font-size:14px;font-weight:600;transition:all .15s;display:flex}.mobile-region-btn.is-active{background:var(--accent-soft);color:var(--accent-ink);border-color:var(--accent-ink)}.mobile-nav{flex-direction:column;gap:4px;display:flex}.mobile-nav button{text-align:left;color:var(--text);cursor:pointer;background:0 0;border:none;border-radius:10px;padding:12px 14px;font-size:15px;font-weight:500;transition:background .15s}.mobile-nav button:hover{background:var(--bg-2)}[data-theme=dark] .kb-example{border-left-color:var(--accent);background:#172135;background:lab(12.7341% .550419 -14.3782)}[data-theme=dark] .kb-example p{color:#c0cee9!important;color:lab(82.4185% -.925332 -14.8285)!important}[data-theme=dark] .kb-example-label{color:#8caeee!important;color:lab(70.3873% .474811 -36.1491)!important}html{scroll-behavior:smooth}:focus-visible{outline:2px solid var(--accent);outline-offset:2px;border-radius:4px}.qa-card{transition:transform .15s,box-shadow .15s}.qa-card:hover{box-shadow:var(--shadow-md);transform:translateY(-2px)}.kb-card{transition:transform .15s,box-shadow .15s,border-color .15s}.kb-card:hover{box-shadow:var(--shadow-md);border-color:var(--accent);transform:translateY(-2px)}.ticket-card{transition:transform .15s,box-shadow .15s}.ticket-card:hover{box-shadow:var(--shadow-md);transform:translateY(-2px)}.contact-card{transition:transform .15s,box-shadow .15s}.contact-card:hover{box-shadow:var(--shadow-md);transform:translateY(-2px)}.activity-row{transition:background .12s}.activity-row:hover{background:var(--bg-2)}.tickets-table-row{transition:background .12s}.tickets-table-row:hover{background:var(--bg-2)}.urgent-item{transition:background .12s}.urgent-item:hover{background:var(--bg-2)}.input:focus,.textarea:focus,.select:focus{border-color:var(--accent);box-shadow:0 0 0 3px var(--accent-soft)}.btn{transition:all .15s}.btn:active{transform:scale(.97)}.logo-mark{transition:transform .2s}.logo-mark:hover{transform:scale(1.05)}.announce-item{transition:background .12s,transform .12s}.announce-item:hover{background:var(--bg-2);transform:translate(2px)}.badge{transition:opacity .15s}[data-theme=dark] .form-card{background:var(--surface);border-color:var(--border)}[data-theme=dark] .qa-card,[data-theme=dark] .ticket-card,[data-theme=dark] .announce-featured,[data-theme=dark] .sysstatus,[data-theme=dark] .contact-card,[data-theme=dark] .kb-card{background:var(--surface)}::placeholder{color:var(--text-muted);opacity:.6}::-webkit-scrollbar{width:6px;height:6px}::-webkit-scrollbar-track{background:0 0}::-webkit-scrollbar-thumb{background:var(--border);border-radius:99px}::-webkit-scrollbar-thumb:hover{background:var(--text-muted)}.site-section-band{background:var(--bg-2);border-top:1px solid var(--border);border-bottom:1px solid var(--border)}.success-banner{animation:.3s slideDown}@keyframes slideDown{0%{opacity:0;transform:translateY(-10px)}to{opacity:1;transform:translateY(0)}}.form-card-region-note{transition:background .15s}.admin-nav-item{transition:all .12s}.admin-nav-item:not(.is-active):hover{background:var(--bg-2);color:var(--text)}.stat-card{cursor:pointer;transition:transform .15s,box-shadow .15s}.stat-card:hover{box-shadow:var(--shadow-md);transform:translateY(-2px)}.panel-head{border-bottom:1px solid var(--border);margin-bottom:16px;padding-bottom:14px}.detail-panel{animation:.25s slideInRight}@keyframes slideInRight{0%{opacity:0;transform:translate(20px)}to{opacity:1;transform:translate(0)}}.mobile-menu-inner{animation:.2s slideDown}.sysstatus-row{border-radius:8px;margin:0 -6px;padding:8px 6px;transition:background .12s}.sysstatus-row:hover{background:var(--bg-2)}.kb-modal{animation:.2s fadeInScale}@keyframes fadeInScale{0%{opacity:0;transform:scale(.97)}to{opacity:1;transform:scale(1)}}.tips-card{transition:box-shadow .15s}.tips-card:hover{box-shadow:var(--shadow-md)}.region-tab{transition:all .15s}.site-nav-link{position:relative}.site-nav-link:after{content:"";background:var(--accent);border-radius:99px;height:2px;transition:transform .2s;position:absolute;bottom:-2px;left:0;right:0;transform:scaleX(0)}.site-nav-link:hover:after,.site-nav-link.is-active:after{transform:scaleX(1)}